Satisfaction Survey

Name:  

In your opinion, is our customer service?
Below AverageAverage  

Do you feel that you are receiving better overall value from us than you would from a big call centre, bank insurance or internet type insurance supplier? YesNo

Do you feel that you are receiving better overall value from us than you would from another insurance broker?
YesNo

As an insurance broker we shop your needs amongst a variety of insurance companies. Please number, in order of importance to you, each of the following:

What is your preferred method of communication with us? PhoneE-mail

Do you feel that we are in contact with you?
Not EnoughEnough

Do you feel that the person who manages your account is knowledgeable and professional? YesNo

With respect to our availability, do you find us: Easily AvailableSomewhat Available

Would you recommend us to others? YesNo

If we could do one thing better for you, what would that be?